25 YEAR RESIDENTIAL PRODUCT WARRANTY

Golden Select™ hardwood floors are covered with a 25-year limited warranty from the date of purchase, against flaking, peeling and wearing through of the finish. This warranty applies only to the original purchaser on products installed and used strictly for residential purposes. In addition, the flooring must be installed in compliance with the installation and maintenance guide. Before installation, the installer and/or the buyer must inspect every board. Any board nailed in place (installed) shall be considered as accepted.
Do not start the installation before a minimum of 72 hours of product acclimation in the room where the flooring is to be installed.

WARRANTY EXCLUSIONS

This warranty is not transferable. When mailing a claim, proof of purchase or a receipt is required. This warranty excludes any damage caused by water or use of wet cleaning tools. Damage caused by lack of maintenance or negligence, marks or scratches from heavy blows, furniture with lack of adequate protection or abrasive products such as sand or dirt, are not covered under the warranty. Worn flooring must cover more than 10% of the floor surface. Discoloration from the sun is not covered by this warranty. It is recommended to use felt pads that should be cleaned or changed regularly under furniture. Wood expands and contracts with seasonal changes in temperature and humidity. Even when properly installed, slight gaps between the boards may appear. This warranty does not cover labor costs or any incidental expenses incurred as a result of a covered defect. The responsibility of J. Sonic Services is limited, at their discretion, replacing defective products or refunding the portion of the floor in question as covered under the warranty. This warranty specifically replaces and excludes any other warranty in relation to J. Sonic Services.

NOTE: It is normal for all hardwood flooring to expand and contract with the seasons. If the humidity is not controlled, small gaps may form between the planks.